Sylvan Lake Veterinary Clinic COVID-19 Response
CLOSED DOOR POLICY ANNOUNCEMENT
As of Thursday March 19, 2020 @ 1:00pm we are again altering our procedures to protect our clients and our staff so that we can continue to provide excellent care to our patients. At this time only our medical team members will be allowed inside our building based on the recommendation of the Alberta Veterinary Medical Association.We ask for your patience as we work to make this as efficient as possible.
We are now offering CURBSIDE PICKUP for pet food and medication refills. PLEASE PHONE AHEADif possible so we can get your order ready. Pre-payment can be arranged or you can pay at your vehicle with our mobile point of sale device. We will not be accepting cash if at all possible. Receipts if required will be e-mailed. When you arrive call the clinic @ 403-887-4240. We will then have a staff member deliver your order to your vehicle.
For appointment visits we ask that you call us @ 403-887-4240 upon arrival. Your pet is welcome in the clinic still, however we will ask that you remain in your vehicle. One of our RVT’s will come out to your vehicle to pick up your pet. Once the doctor has examined your pet they will call you and discuss findings and a treatment plan with you. Once the treatment plan has been completed, one of our Client Care Specialists will take your payment utilizing prepayment or our mobile point of sale device. Receipts & Vaccine certificates will be e-mailed to you. A team member will then return your pet to your vehicle.
Exceptions can be made in end of life situations so one or two loved ones can be present.
If you are in quarantine or have respiratory symptoms, please let us know so that we can take extra precautions. We will inquire about your health status.
Providing Sylvan Lake with quality compassionate veterinary medicine. We know your pets aren't just animals they are part of the family
For over 25 years the Sylvan Lake Veterinary Clinic has been caring for our four legged family members. We emphasize a strong preventative medicine program with annual exams, vaccinations, high quality pet food and a deworming protocol to keep your pet as healthy as possible.
We are a full service veterinary clinic committed to providing you with quality veterinary service thoughout the life of your pet. We strive to educate our clients with reliable, accurate information to help them make the best decisions for their pets health. Our team of well trained professional's love what they do and are willing to help you with any of your veterinary needs.
Take yourself on a self guided tour of our facility